Shipping & Delivery

Mbantua Gallery will ship your unstretched painting within Australia and to all worldwide destinations free of charge! If you choose the ‘stretched’ option the freight is included within Australia but these stretched paintings will attract an extra freight charge on checkout for international orders depending on the size of the painting ordered.

International shipping costs are difficult to calculate on orders of multiple stretched paintings.  We reserve the right to contact you before shipping the paintings if the cost to post to you is significantly higher than you have been charged.  But if we can save you some money, we will let you know and give you a refund.

 

Interstate orders

Interstate orders will be sent via the private courier company of our choice to all street addresses within Australia. As our service originates in the town of Alice Springs in Central Australia this may take between 3-5* business days once payment has been confirmed. Orders to an Australian Postal Box will be sent via Australia Post and will take between 4-6* business days. 

 

International orders

Orders to all countries other than Australia will be sent airmail via Australia Post or by the courier of our choice and should arrive between 10-14* business days after payment has been confirmed.

There may be unforeseen circumstances at the destination or within the freight company that we have no control over. Please contact us if you are concerned at all regarding the shipment of your order. 

 

Import Duties/Taxes

Please be aware that the importation of works of Aboriginal Art into other countries may entail a duty or tax. It is the responsibility of the customer buying or receiving the goods to pay this duty or tax. You may contact the relevant Customs Office to determine whether duties are payable or use an online import duty and tax calculator. The Australian Goods and Services Tax or ‘GST’ is calculated on all orders within Australia. For international destinations this tax will be automatically deducted from the cost of your goods.

 

Insurance

All orders made through the Mbantua Gallery website will be insured by us until you have received it. We like to make things as easy as we can for you! If you have any questions or concerns please contact us.

 

Currency Conversion

All prices on our website are quoted in Australian dollars. If you purchase a product using a credit card then the charge shown on your credit card statement will be determined by your bank or Credit Card Company.

*Notes:

The delivery times are guidelines only and are dependent on the final destination of the order and the size of the item to be shipped.

 
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   64 Todd Mall, Alice Springs icon phone  CALL +61 8 8952 5571
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